Help
Returns and refunds
If something is not right with your order, we want to make it right.
Requesting a return
Contact us within 30 days of delivery with your order number and what went wrong, and we will reply with the next steps.
Refunds
Approved refunds are returned in full to your original payment method through Stripe, and you will receive an order email when the refund is issued. How quickly the refund appears after that depends on your bank or card issuer.
Damaged or incorrect items
If an item arrives damaged, or you received the wrong item, contact us right away and we will arrange a replacement or refund.
To start a return or refund, contact us with your order number.